We’re still here supporting you

During these very challenging times, we remain committed to providing the very best support we can. To do this, we have arranged for the majority of our workforce to continue their roles safely from home.

Our business already supported distributed working across most teams, however, our contact centres are still adjusting to home working so please bear with us if you experience a short delay when contacting us. Also, please check our opening hours before getting in touch in case they are updated.

Christmas and New Year Opening Hours 2022/2023

Monday 19th December: 8.30am - 5.30pm
Tuesday 20th December: 8.30am - 5.30pm
Wednesday 21st December: 8.30am - 5.30pm
Thursday 22nd December: 8.30am - 5.30pm
Friday 23rd December: 8.30am - 5.30pm
Saturday 24th December: Email support available
Sunday 25th December: CLOSED
Monday 26th December: CLOSED
Tuesday 27th December: CLOSED
Wednesday 28th December: 8.30am - 5.30pm
Thursday 29th December: 8.30am - 5.30pm
Friday 30th December: 8.30am - 5.30pm
Saturday 31st December: Email support available
Sunday 1st January: CLOSED
Monday 2nd January: CLOSED
Tuesday 3rd January: 8.30am - 8pm

Our opening hours are:

Monday to Friday: Phone and email support is available from 8:30am until 8pm.

Weekends: High priority email support is available. Phone support is not available.

Our customer team is here and ready to help!

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